Missing Brackets and Hardware
citrus813
3/1/2022
I was so excited to use this pedestal with my new GE Washer and Dryer. I ordered two. One of them is perfect, but the other one is missing the brackets and hardware, so we can't mount the machine to it. So disappointed! And now the store where I purchased it from won't pick it up for a return, or even provide me with the necessary brackets and hardware. Ridiculous!
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Pedestal is Crap
Julesc5
2/18/2022
I've had issues with the pedestal since it was delivered with my washer and dryer set. It always seemed to be stuck towards the middle and I'd have to give it a good hard yank in order to pull it completely open. When I actually filled it up with products, silly me, I thought that was what it was used for, it got worse. Now little silver beads are popping off on the left side whenever I try to open the drawer. I am going to guess that's not a good a good sign. I love GE and have replaced all our dishwasher, microwave, stove, and washer/dryer set with brand new GE products. We will be replacing our fridge soon as well, but these were a total bust, and will be deemed useless soon. Apparently, GE knew it was crap so it's not covered in warranty. They'd lose a lot of money replacing all these if it were.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Drawer Broke 2 months in.
Mad Customer from Houston
12/6/2021
The drawer rail broke 2 months into owning the product but it is consider an accessory and not covered under warranty. I paid $299 for each one. Horrible customer service. If I could give it zero stars I would.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Missing parts
GrammieT
6/26/2021
Just got new washer and dryer….sapphire blue. We ordered the pedestals. One had the brackets but one didn't. The store we purchased from said there is nothing they can do. How can I get the installation brackets sent to me?
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Dividers
wd4au
5/1/2021
For those looking for the dividers, ours were behind the drawer up against the back metal housing. We found them by accident.
Originally posted on www.ge.com
Yes, I recommend this product
Missing dividers
JFoe
4/4/2021
Great draws but noticed both washer and dryer pedestals were missing the dividers. Still need and want the dividers seeing how expensive the two draws are.
Originally posted on www.ge.com
Yes, I recommend this product
Installation
Performance
Quality
Value
Received a broken product
NewHomeOwner100
3/17/2021
The delivery people who came to install our brand new GE GFW850SPNRS washer and GE GFD85ESPNRS dryer (we are very happy with both) started to prepare installation of the pedestal when low and behold the front face of the pedestal was hanging by a thread. - the plastic screw holes that are held by 4 screws were all broken. We had purchased two and 1 of them came defective out of box. I am hoping GE is able to send a replacement pedestal front cover or a brand new unit. When you pay this premium price you would expect an undamaged product.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Good height, missing part, feed cheap for price
Red614
2/11/2021
These are expensive, but feel cheaply made. I nicer feeling roll our and perhaps a soft / dampened close would be nice. Also like the other reviewer, mine is also missing the divider.
Originally posted on www.ge.com
Yes, I recommend this product
Installation
Performance
Quality
Value
Expensive...missing divider and wouldn't support
tomdfw1
2/3/2021
I had hell trying to get my missing dryer pedastal divider. I was told I had to register washer/dryer first to get it addressed. I did that, only to be told I ALSO had to register my pedastals. A month later, lots of emails and calls I still don't have a divider for this over priced box!
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
